Tidio is a customer experience platform that helps online stores provide excellent customer service and convert passive visitors into active buyers. It offers ready-to-use sales and support chatbots that can increase revenue and quickly answer the most common customer questions. Tidio simplifies customer message management, making it a powerful helpdesk solution for teams. With its dedicated Shopify features, it is even more efficient.
LiveChat enables businesses to engage with their website visitors through chat invitations or self-initiated conversations. With LiveChat, businesses can gain insight into what customers have in their shopping carts, allowing them to suggest complementary products based on the customer's context. Additionally, businesses can browse their store's inventory within the app and send product recommendations in the form of interactive cards, helping to increase average order value.
