Reamaze is an eCommerce customer support and engagement platform designed to help businesses work faster, look professional, and retain customers. It offers a range of tools such as built-in FAQs, live chat, chatbots, web push notifications, status pages, and surveys, all in a unified team Inbox. Additionally, Reamaze can be connected to popular apps to increase efficiency, and it features smart macros and automated workflows (AI Intents) with instant access to customer order info.
Gorgias is a customer service platform designed to help fast-growing ecommerce merchants convert more shoppers and retain them for longer. It centralizes orders, conversations, social comments, and DMs into one customer ticket view, reducing checkout friction with self-service resources and dynamic Macros. This platform enables support agents to become sales reps, helping to accelerate revenue.
