LiveChat enables businesses to engage with their website visitors through chat invitations or self-initiated conversations. With LiveChat, businesses can gain insight into what customers have in their shopping carts, allowing them to suggest complementary products based on the customer's context. Additionally, businesses can browse their store's inventory within the app and send product recommendations in the form of interactive cards, helping to increase average order value.
Crisp is an e-commerce multichannel help desk platform that helps small and medium online stores around the world to connect instantly with buyers or leads who are waiting for help. With its quickly evolving set of tools, Crisp is helping Shopify store owners to navigate through the omnichannel-driven revolution by using conversations to unlock better word of mouth. Take advantage of chatbots, live chat, and dedicated FAQ to create the perfect helpdesk for your e-commerce business.
