Personal Video Shopping Shopify App Comparison
Boutiq vs. Video Chat - Uptok

Looking to add a personal touch to your Shopify store with a virtual sales associate? Boutiq and Uptok's Video Chat are the two top contenders in the space. Find out which one is best for your store with our head-to-head comparison.

Boutiq Personal Video Shopping

5.0
(
2
)

Video Chat | Uptok

5.0
(
1
)

Overview

Boutiq Video Shopping Overview

Boutiq is a platform that bridges the gap between online and offline shopping, providing customers with a high-touch experience. It offers video clienteling, allowing shoppers to start or schedule a video chat with a store's team from anywhere on the site. Boutiq also provides tools to help teams build customer relationships and close more sales, while tracking attribution with rich analytics.

Uptok Overview

Boutiq Personal Video Shopping was launched in July 2020. The app is fairly new, having only been installed on 9 stores (according to Store Leads) with a rating of 5.0 stars across 2 reviews (on Shopify). The team has 1-10 employees and is based in Palo Alto, California.

  • During the call, you’ll be able to view the client’s purchase/browsing history, key metrics, and personalized recommendations.
  • You can add call links to your email and social media campaigns to allow customers to connect from wherever they are. Call links can also be personalized for commission purposes.
  • In addition to a Call Widget in the bottom right corner of your store page, visitors will be shown a pop-up inviting them to chat after a configurable amount of time.
  • Sales intelligence tools take care of post-call emails (e.g. abandoned cart) and follow-up scheduling.
  • Easy integration: No-code install. Integrates with Klaviyo, Calendly/Acuity, Sesami, Gorgias, Re:amaze, and more

Uptok is a Live Video Commerce app that enables 1-on-1 video shopping sessions with the highest-intent shoppers directly on a website. Uptok's AI-driven algorithms ensure maximum face-time between salespeople and the high-intent shoppers in real-time, creating the highest possible returns on human video time. This human-first platform offers an alternative to clunky chatbots and forms, providing a more efficient and effective shopping experience.

Uptok was launched in June 2021. Also fairly new, the app has an unknown number of installs with only 1 review and a rating of 5.0 stars (on Shopify). The team has 1-10 employees and is based in Chicago, Illinois.

  • You can generate personalized, single-use discount codes live for your client to close the sale.
  • Uptok’s algorithm identifies the most active shoppers on your website. During slow hours, you can use proactive mode to broadcast a non-intrusive silent video stream to these high-intent shoppers,  indicating that you are available to help.
  • You can track your shopper’s activity in real time, including the products they have visited and session history (in accordance with your privacy policy and terms)

Key Features

Boutiq Video Shopping Key Features

Uptok Key Features

Boutiq Personal Video Shopping was launched in July 2020. The app is fairly new, having only been installed on 9 stores (according to Store Leads) with a rating of 5.0 stars across 2 reviews (on Shopify). The team has 1-10 employees and is based in Palo Alto, California.

  • During the call, you’ll be able to view the client’s purchase/browsing history, key metrics, and personalized recommendations.
  • You can add call links to your email and social media campaigns to allow customers to connect from wherever they are. Call links can also be personalized for commission purposes.
  • In addition to a Call Widget in the bottom right corner of your store page, visitors will be shown a pop-up inviting them to chat after a configurable amount of time.
  • Sales intelligence tools take care of post-call emails (e.g. abandoned cart) and follow-up scheduling.
  • Easy integration: No-code install. Integrates with Klaviyo, Calendly/Acuity, Sesami, Gorgias, Re:amaze, and more

Boutiq Video Shopping Integrations

Uptok was launched in June 2021. Also fairly new, the app has an unknown number of installs with only 1 review and a rating of 5.0 stars (on Shopify). The team has 1-10 employees and is based in Chicago, Illinois.

  • You can generate personalized, single-use discount codes live for your client to close the sale.
  • Uptok’s algorithm identifies the most active shoppers on your website. During slow hours, you can use proactive mode to broadcast a non-intrusive silent video stream to these high-intent shoppers,  indicating that you are available to help.
  • You can track your shopper’s activity in real time, including the products they have visited and session history (in accordance with your privacy policy and terms)

Integrations

Uptok Integrations

Feature Breakdown

Drop-In Video Calls
Customers can instantly talk to a sales associate.
Scheduled Video Calls
Customers can make later appointments with your sales associates.
Customer Metrics
During the call, you’ll be able to view the client’s purchase/browsing history, key numbers, and personalized recommendations.
Share Products On-Screen
During the call, you’ll be able to search and add products to your client's screen.
Co-Browsing
You can browse simultaneously with customers and track what product pages the customer is on while on call.
Add to Cart for Customer
You can add products to the client’s cart and assist the client with on-call checkout.
Performance Analytics
You will be able to analyze the performance of your video calls on indicators such as conversions, call stats, and revenue made.
Drop-In Video Calls
Customers can instantly talk to a sales associate.
Queueing
If your sales associates are all busy, a visitor requesting an instant video chat will be placed in a virtual waiting line.
Share Products On-Screen
During the call, you’ll be able to search and add products to your client's screen.
Co-Browsing
You can browse simultaneously with customers and track what product pages the customer is on while on call.
Associate Discount Codes
Your sales associates can generate personalized, single-use discount codes live for your client to close the sale.
Filter Active Customers
This app has an algorithm that identifies the most active or high-intent shoppers on your website.

Pricing

Boutiq Video Shopping Pricing

From $90/month. 14-day free trial. Additional charges may apply.

Uptok Pricing

From $199.99/month. 14-day free trial.

Learn More

Learn more about Boutiq Video Shopping

VIEW ON APP STORE

Learn more about Uptok

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