Live Chat Shopify App Comparison
Livechat vs Intercom

Live Chat with Help Desk

4.1
(
39
)

Intercom

3.4
(
10
)

Overview

Livechat Overview

LiveChat enables businesses to engage with their website visitors through chat invitations or self-initiated conversations. With LiveChat, businesses can gain insight into what customers have in their shopping carts, allowing them to suggest complementary products based on the customer's context. Additionally, businesses can browse their store's inventory within the app and send product recommendations in the form of interactive cards, helping to increase average order value.

Intercom Overview

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.

Key Features

Livechat Key Features

Intercom Key Features

Livechat Integrations

Integrations

Intercom Integrations

Feature Breakdown

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Pricing

Livechat Pricing

From $19/month. 14-day free trial.

Intercom Pricing

Free to install

Learn More

Learn more about Livechat

VIEW ON APP STORE

Learn more about Intercom

VIEW ON APP STORE

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