Live Chat Shopify App Comparison
Help Scout vs Zendesk

Help Scout

5.0
(
8
)

Zendesk

3.6
(
152
)

Overview

Help Scout Overview

Help Scout’s Shopify integration offers a complete picture of your customers’ experience and data across platforms, so that you can service and support your customers. Seamlessly integrate Shopify customer metrics, contact information, and recent orders into your Help Scout Mailbox.

Zendesk Overview

This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.

Key Features

Help Scout Key Features

Zendesk Key Features

Help Scout Integrations

Integrations

Zendesk Integrations

Feature Breakdown

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Pricing

Help Scout Pricing

From $25/month. 15-day free trial.

Zendesk Pricing

From $49/month. 14-day free trial. Additional charges may apply.

Learn More

Learn more about Help Scout

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Learn more about Zendesk

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