Live Chat Shopify App Comparison
Gorgias vs Edesk

Gorgias ‑ Helpdesk & Live Chat

4.3
(
544
)

eDesk ‑ Help Desk & Live Chat

4.8
(
30
)

Overview

Gorgias Overview

Gorgias is a customer service platform designed to help fast-growing ecommerce merchants convert more shoppers and retain them for longer. It centralizes orders, conversations, social comments, and DMs into one customer ticket view, reducing checkout friction with self-service resources and dynamic Macros. This platform enables support agents to become sales reps, helping to accelerate revenue.

eDesk Overview

eCommerce brands often face some challenges to scaling customer satisfaction as they expand their sales and support channels. Our All-In-One Helpdesk enables online retailers like you to deliver fast and accurate customer service from all your channels in one place, automate common queries and turn every customer interaction into a sale. Leverage customer intelligence to drive loyalty, repurchase, and sustainable growth, with eDesk: the All-In-One Helpdesk for E-commerce.

Key Features

Gorgias Key Features

eDesk Key Features

Gorgias Integrations

Integrations

eDesk Integrations

Feature Breakdown

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Pricing

Gorgias Pricing

From $10/month. 7-day free trial. Additional charges may apply.

eDesk Pricing

From $89/month. 14-day free trial.

Learn More

Learn more about Gorgias

VIEW ON APP STORE

Learn more about eDesk

VIEW ON APP STORE

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