Crisp is an e-commerce multichannel help desk platform that helps small and medium online stores around the world to connect instantly with buyers or leads who are waiting for help. With its quickly evolving set of tools, Crisp is helping Shopify store owners to navigate through the omnichannel-driven revolution by using conversations to unlock better word of mouth. Take advantage of chatbots, live chat, and dedicated FAQ to create the perfect helpdesk for your e-commerce business.
Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.
